Customer Engineer

Job Overview

Applied Materials is a global leader in materials engineering solutions that enable the manufacturing of semiconductor and display chips. We are seeking a Field Service Engineer (Customer Engineer) who will serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment.

Salary range: $37.00 - $51.20 per hour.

Location:

Lehi, UT.

• Install, maintain, and upgrade customer equipment.
• Apply basic diagnostic techniques to assess equipment and address technical issues, with assistance from senior engineers.
• Collaborate with senior engineers and the customer to understand roadmaps, process flows, inflection points, requirements, and business challenges.
• Train and mentor junior field service engineers.
• Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
• Coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
• Fulfill additional duties as assigned.

• Completion of an associate degree, military technical training, field service experience, or trade certification.
• 4–7 years of work experience in the semiconductor industry or other equipment support industry.
• Advanced mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, and/or thermodynamics.
• Strong knowledge of hand tools and appropriate usage, including digital multimeters.
• Effective written and verbal communication skills.
• Basic knowledge of Microsoft Excel, Word, and PowerPoint.
• Possession of a valid driver’s license and the ability to obtain a passport, if travel is required.
• Ability to meet all on‑site requirements, including safety, environmental guidelines, and COVID‑19 protocols.

• Extensive walking, standing for extended periods, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height.
• Lifting up to 35lb.
• Distinguishing between colors and working with electricity.
• Working in a noisy environment that may be challenging for individuals with sensitivity to noise.
• Use of hand and power tools.
• Use of appropriate personal protective equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

• Time type:
  Full‑time.
• Employee type:
  Assignee/Regular.
• Travel:
  Yes, 25% of the time.
• Relocation eligible:
  Yes.
• Salary determination based on location, hire grade, job‑related knowledge, skills, and experience, with consideration of internal equity.
• Compensation may include a bonus and stock award program.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.