Lead Medical Assistant-Family Medicine--Lehi

Position Summary:

We are seeking a dedicated and experienced Full‑Time Lead Medical Assistant to join our Family Medicine practice in Lehi. This leadership role requires a motivated professional who can maintain a high standard of patient care while supporting staff and fostering a positive, team‑oriented environment.

• Supervises all Clinic Medical Assistants/Patient Assistants, providing leadership, direction, ongoing training, and performance support.
• Leads the clinical team to follow clinic policies and procedures.
• Works alongside the office manager as needed.
• Orders supplies and performs MA duties such as rooming patients, obtaining and documenting medical history, reconciling medications, and confirming reason for visit.
• Performs routine clinical tasks including vitals, preliminary testing, injections, and assisting with in‑office procedures.
• Maintains accurate and confidential medical records, including appropriate documentation and coding.
• Triage patient phone calls and messages; communicates provider instructions, lab results, and follow‑up information.
• Coordinates referrals, follow‑up appointments, prescriptions, and prior authorizations with pharmacies and insurance companies.
• Maintains exam rooms, supplies, and equipment to ensure clinic readiness and efficiency.
• Ensures compliance with clinic policies and all federal, state, and local regulations.
• Maintains current CPR certification.

• Leadership skills and 2 years of clinical leadership experience in a clinical setting.
• CPR certification required;
  Phlebotomy certification preferred.
• Working knowledge of medical terminology.
• Ability to bend, reach, lift, pull, push and/or carry up to 10 pounds regularly and up to 50 pounds occasionally.
• Ability to stand and sit for prolonged periods of time.
• Excellent computer, telephone, and communication skills.
• Outstanding customer service, organization, and attention to detail.
• Self‑starter, team player, dependable, friendly, professional, and capable of multi‑tasking while remaining calm and productive.

40 hours a week, Monday‑Friday, 7:00 am – 5:00 pm as scheduled.

This is a leadership position that requires a high level of professionalism at all times. The qualified applicant must consistently demonstrate professional communication, conduct, and clinical skills in all interactions with patients, providers, staff, and external partners.