HR Onboarding and Benefits Specialist

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, , , eBay, Tmall, Tik Tok Shop, JD, and Mercado Libre.

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Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

We need a HR Onboarding and Benefits Specialist to support an exceptional employee experience from offer acceptance through long-term success. In this role, you’ll own the onboarding journey, support benefits administration, and partner closely with candidates, employees, and leaders to ensure smooth, compliant, and people-first HR operations. This is a full-time role and will work a hybrid schedule based in Lehi, Utah.

• Coordinate and execute end-to-end onboarding for new hires, including background checks, desk setup, system access, and new hire orientation.
• Serve as a primary point of contact for onboarding candidates, guiding them through paperwork, timelines, and benefits enrollment.
• Support benefits administration by assisting employees with enrollments, life event changes, and questions related to health, wellness, and retirement programs.
• Proactively gather employee feedback on benefits and onboarding experiences, identifying trends and opportunities for improvement.
• Regularly review the health and utilization of our benefits plans, partnering with brokers and vendors to flag risks, cost drivers, and improvement areas.
• Research and recommend enhancements to benefits offerings that support employee well‑being, competitiveness, and cost effectiveness.
• Partner with recruiting, payroll, and HR leadership to ensure a seamless transition from candidate to employee.
• Maintain accurate employee records in HRIS and related systems, ensuring compliance with federal, state, and local employment and benefits laws.
• Identify opportunities to improve onboarding and benefits processes through automation, documentation, and clearer employee communications.
• Support annual open enrollment planning, execution, and employee education efforts.
• Perform all other job duties as assigned.

• Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience)
• 1‑2+ years of experience in an HR Generalist or HR administrative role with demonstrated ownership and initiative
• Strong knowledge of benefits programs and experience supporting benefits administration
• Hands‑on experience with onboarding new employees and supporting candidates through the hiring process
• Working knowledge of federal, state, and local employment and benefits laws
• Exceptional communication skills with the ability to remain calm, professional, and empathetic in sensitive situations
• Strong organizational skills, attention to detail, and ability to manage multiple priorities
• Experience with Workday preferred
• PHR or SHRM‑CP certification preferred

• New hires feel informed, welcomed, and set up for success from day one
• Benefits processes run smoothly, accurately, and compliantly with minimal errors
• You build strong, trusted relationships with employees, candidates, and HR partners
• You follow through with all…