Senior Manager, Talent Business Partner

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future!

NRG is currently seeking a dynamic Senior Manager, Talent Business Partner to support the Smarthome Field Operations business. This position will provide HR consultation to management and employees in the following areas: strategic people management, employee relations, employee engagement, HR Projects/Programs, compensation, acquisitions, integrations, workforce planning and retention, recruiting, as well as subject matter expertise relative to data automation, data gathering, analysis and reporting.

An effective Senior Manager, Talent Business Partner will advance the objective of increasing employee, management, and organizational engagement and effectiveness.

• Learn about the businesses supported (and NRG) to ensure HR aligns with and supports business goals.
• Build effective relationships with leaders, managers and employees and provide seamless tactical and strategic HR support. To include strategic thought leadership on building/developing a high performance company culture.
• Serve as an advocate and business partner by providing coaching and guidance to management and employees regarding policies, procedures and programs.
• Lead the implementation of key HR Initiatives and new policies.
• Drive/improve employee engagement through the development of mentoring programs, succession planning, etc.
• Facilitate and improve the recruiting process by providing strategic assistance with job descriptions, compensation analysis, approvals, interview training, and interviewing for key roles, etc.
• Recommend and perform quality control procedures as defined to ensure accurate and compliant records, including records related to promotions, job transfers and new hires. Maintain open position and workforce planning reports.
• Partner with subject matter experts and the HR Project Management Office to design and develop HR processes and practices.
• Perform end user testing for system configuration changes, problem resolution, enhancements, upgrades, and integration activities.
• Partner with business leaders to confidentially manage and resolve employee relations matters in accordance with company policies, processes, procedures and employment law (as appropriate).
• Coach Managers to document effectively to improve individual & team performance. Actively manage performance and behavior issues to resolution.
• Conduct in depth and impartial investigations regarding compliance and employee relations matters in a large volume and fast paced environment.
• Ensure compliance with employment laws/regulations and assess progress against company EEO/Affirmative Action goals and support the company’s diversity & inclusion goals.
• Facilitate succession planning with upper-level management.
• Manage and implement special projects as assigned.
• Provide positive customer service by responding to employees and managers on HR related questions. Provide reference to HR policies and procedures. Promote employee self-service with available systems and procedures.
• Prepare reports and analyze data from HR information systems for information reporting and management decision-making.
• Identify opportunities, take initiative and formulate/develop policies and services to improve the effectiveness of current HR/business processes and practices and make recommendations to business leadership.
• High School Diploma or GED equivalent
• 8+ years of HR experience in a generalist / specialist function in a fast-paced, dynamic organization is required.
• 5+ years of recent experience analyzing and resolving employee issues, providing advice and counseling to managers and supervisors.
• High attention to detail is required with a focus on data quality.
• Ability to manage multiple projects and meet deadlines.

• Bachelor's Degree in a related discipline.
• HR certification…