Success; HR) Operations Coordinator

Current Employees of Happen Bank:
Please apply via your internal Workday Account

Happen Bank (formerly Lending Club) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community.

Join us in using data, bold thinking, and a commitment to innovation to help clear the way for millions of Americans to achieve more.

The People Success Operations Coordinator provides essential coordination and support for core human resource operations. This role requires strong attention to detail, the ability to follow established procedures, and maintaining confidentiality while executing HR processes. This position executes routine tasks across various People Operations areas, including, but not limited to, new hire onboarding, one-time payment processing, and supporting employee transitions. Working with cross-functional teams, the coordinator will also need to follow established protocols to ensure compliance with Federal, State, and City regulations.

• Coordinate the new hire process workflow, including processing onboarding in Workday for employees at all levels, tracking completion of required tasks, and escalating non-standard situations
• Present regular New Hire Orientation sessions, managing logistics, setup, and participant tracking
• Support data integrity across HR systems, including conducting monthly SOX audits
• Execute and monitor employee lifecycle transactions and implement improvements for processes including onboarding, one-time payments, severance, and separations
• Maintain documentation of People Operations processes
• Review background checks using established criteria and guidelines, escalating any concerns or exceptions
• Follow control measures for compensation administration, including validation protocols for one-time payments and severance calculations
• Build and maintain effective working relationships with internal stakeholders and external vendors to ensure smooth operations
• Evaluate and respond to employee inquiries and external agency requests, applying People Operations knowledge to provide accurate and timely solutions

• 1-2 years of experience in administration or HR, with a bachelor’s degree in a related field of study; or equivalent work experience
• Proficiency in Excel (basic formulas, VLOOKUPs, pivot tables, data entry) and Microsoft Office Suite
• Demonstrated ability to follow directions and established procedures
• Experience with HRIS systems, such as Workday, ADP, or similar platforms preferred
• Excellent written and verbal communications, with ability to effectively interact with employees at all levels
• Detail-oriented with the ability to manage multiple tasks
• Proven track record of managing confidential information with discretion and maintaining appropriate controls
• Familiar with understanding HR processes
• Proactive problem-solving approach with ability to anticipate needs and implement solutions
• AI tools are already part of how you navigate the world - you use them to research, write, problem-solve, and learn faster. You're ready to bring that same instinct to your work at Happen Bank and curious about how those habits translate into your work. We want to learn from what you already know

Lehi

The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. Happen Bank offers relocation, based on actual job level.

Local hours (MT)

While the position will primarily work local hours, Happen Bank is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when…