Order to Cash Process Manager

For over 16 years, Trilyon has been at the forefront of providing comprehensive global workforce solutions and staffing services. Leveraging our extensive expertise across multiple domains such as Cloud technology, Salesforce, AI, Machine Learning, and Technical Writing, we consistently exceed expectations in catering to a wide range of requirements.

Currently we are seeking a “Order to Cash Process Manager” for one of our clients that is a leading multinational corporation.

We are looking for a highly motivated and detail-oriented Order to Cash (OTC) Process Manager with strong experience in SAP implementations to join our Process & Projects team. The role will report to our Order to Cash Global Process Owner and support key OTC teams such as Order Management, Billing, Accounts Receivable & Credit and Revenue Accounting. The position will also require close partnership with stakeholder teams such as Finance, Internal & External Audit, Sales Operations, Monetization, Tax, Legal and more.

The successful candidate will play a critical role in supporting the end-to-end OTC process design, documentation, testing, and deployment activities during our SAP implementation project. The ideal candidate will be results & deadline driven, have a solid understanding of OTC processes, have hands‑on experience with SAP (preferably S/4

HANA), and use a collaborative, organized approach to achieve cross‑functional deliverables.

• Serve as the OTC process subject matter expert (SME) throughout the SAP implementation lifecycle (design, build, test, deploy, and post‑go‑live support).
• Collaborate with internal teams to ensure as‑is OTC process documentation is complete & understood. Support to‑be process documentation efforts as needed.
• Work with functional & technical teams to ensure OTC system requirements are accurately captured and configured in SAP.
• Participate in or lead BAT (Business Acceptance Testing) & UAT (User Acceptance Testing), integration testing, and data validation / reconciliation to ensure accurate order processing, invoicing, cash application, and financial posting.
• Support data migration efforts and provide insights on master data related to customers, pricing, and contracts.
• Identify and help resolve process and system issues, providing root cause analysis and long‑term solutions.
• Assist in training and change management initiatives to ensure business readiness.
• Ensure compliance with internal controls, audit requirements, and standard operating procedures.
• Support the order to cash function in ad hoc project and system design initiatives for strategic company initiatives and go‑to‑market strategies.

• Bachelor's degree in business, Finance, Supply Chain, Information Systems, or related field.

• 5+ years' experience in OTC processes, with at least 2 full‑cycle SAP implementations (preferably S/4
  
  HANA).
• Strong working knowledge of SAP SD (Sales and Distribution) and integration with MM, FI, and CRM.
• Experience working in a high‑growth and fast‑paced company, ideally in the Software and Hardware industry.
• Experience managing business process documentation, especially creating process flows for end‑to‑end processes. Experience using Lucid Chart a plus.
• Experience with multiple business models such as SaaS, on‑premise licenses, hardware and services.
• Ability to influence, collaborate and partner with all levels of management and be able to relay their needs and perspectives.
• Excellent written and verbal communication skills.
• Ability to coordinate and prioritize multiple tasks in a deadline‑driven environment.
• Experience working with systems including Net Suite, SFDC and Zuora a plus.

Regards

Nima Nayak | Trilyon, Inc.

Ph: 408‑834‑7790 Fax: 1‑877‑896‑9866

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Trilyon is an Equal Opportunity Employer, committed to fairness and respect for all individuals. We value diversity in age, disability, ethnicity, gender, gender identity, religion, and sexual orientation, believing it drives innovation and better service. Employment decisions are made impartially, without regard to any protected characteristic under federal, state, or local law. Our diverse team drives innovation, competitiveness, and creativity, enhancing our ability to effectively serve our clients and communities.

This commitment to diversity makes us stronger and more adaptable.