Supervisor, System & Network Operations

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life.

And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

This position is primarily remote, with occasional visits to a local office or our corporate headquarters for team-building, training, and collaborative project work. These on-site sessions are designed to strengthen connections, share insights, and ensure a seamless experience for our team and customers. Equipment pick-up from a local branch will be required. We will provide advance notice whenever on-site attendance is required, making these times purposeful and rewarding.

The Supervisor of System & Network Operations for Sunrun will lead, design, deploy, and operate enterprise applications, infrastructure platforms, and network services in a demanding, highly available environment. This multi-functional team collaborates closely with Engineering, Network Engineering, Security, and Technical Program/Project Managers to create, scale, and support critical tools, systems, and network services that enable Sunrun’s business operations.

This role is responsible for ensuring the availability, reliability, performance, and security of both enterprise systems and network infrastructure, while protecting the organization’s integrity, customers, and data. You are a multifaceted technical leader with hands‑on experience across systems, cloud platforms, and network operations, as well as demonstrated success leading large, cross‑functional technical initiatives in a matrixed environment.

You are passionate about delivering resilient, scalable platforms and services that support business growth, operational excellence, and security.

Leadership & Operations

• Supervise day-to-day operations for System and Network Operations teams, including systems administration, SaaS platforms, infrastructure, and network services.
• Serve as an escalation point for complex incidents impacting employees, business systems, and network availability across Service Delivery teams.
• Act as a technical and people leader for a medium-sized team, providing mentorship, coaching, and career development for engineers across systems and network disciplines.
• Advocate for your teams across all levels of the organization, ensuring alignment with business priorities and operational standards.

Systems & Platform Operations

• Provide oversight, management, and technical leadership for enterprise platforms and SaaS solutions, including but not limited to Google Workspace, Okta, Crowd Strike, Workspace ONE, and related systems.
• Partner with business stakeholders and technical leads to identify, recommend, implement, and support scalable, cost‑effective system solutions.
• Review and analyze existing platforms, tools, and services for efficiency, effectiveness, reliability, and scalability, driving continuous improvement initiatives.
• Own application and platform lifecycle management, including budgeting, purchasing, vendor management, renewals, and cost optimization.

Network Operations (Expanded Scope)

• Provide leadership and operational oversight for enterprise network services, including LAN, WAN, Wi‑Fi, VPN, SD‑WAN, and cloud networking components.
• Partner closely with Network Engineering and Security teams to ensure stable, secure, and scalable network architectures that support corporate offices, remote users, and field operations.
• Oversee monitoring, incident response, and root cause analysis for network‑related outages, performance degradation, and security events.
• Establish and enforce…