Ops AI & Transformation Manager

Own end-to-end delivery of AI solutions, from requirements and design through launch, monitoring, and ongoing optimization You have 3–5 years of experience in analytics, automation, data, or applied AI roles, including hands-on experience deploying modern AI or LLM-powered solutions in production You have experience supporting AI solutions in contact center, customer operations, or workflow automation environments, including agent assist or conversational AI tools (Cresta experience is a plus)
** Work Location
** Lehi, Utah  The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role’s team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role’s success, and remote placement will not be considered. Lending Club offers relocation, based on actual job level.

** Time Zone Requirements
** Primarily MT   While the position will primarily work local hours, Lending Club is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

** Travel Requirements
** Monthly/quarterly/as needed travel to Lending Club offices and/or other locations, as needed.

** Compensation
* * The target base salary range for this position is 85,. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of Lending Club’s Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.
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