Technical Trainer; Legal Tech-AI

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Net Documents is seeking a Technical Trainer with a passion for technology, enablement, and legal industry transformation. This role will deliver comprehensive product and implementation program training to Net Documents Global Channel Partners, with a growing emphasis on AI capabilities and legal‑specific workflows. The Technical Trainer will play a critical role in shaping how partners understand and apply our solutions, particularly in legal, compliance, and professional services environments.

Reporting to the Director of Partner Success, this role requires not only technical training acumen but also a solid understanding of legal operations, AI‑powered document management, and the evolving needs of law firms and legal departments.

• Facilitate multi‑day training programs (virtual and onsite) across global time zones with legal‑industry contextual examples
• Collaborate with the Partner Enablement team to design and continuously improve course materials that incorporate AI features, legal‑specific workflows, and best practices
• Deliver engaging, technically sound sessions that prepare partners for certification and real‑world implementation, using scenarios from legal and regulated industries
• Identify skill and knowledge gaps across partner teams and recommend targeted enablement solutions, especially around legal innovation and AI adoption
• Create and maintain a recertification program that adapts as products, AI capabilities, and legal technology needs evolve
• Ensure follow‑through and program completion with personalized partner support, coaching, and learning journeys
• Stay current on Net Documents AI functionality, emerging legal technology trends, and legal use cases to keep training highly relevant and practical

• A deep understanding of how legal professionals use technology, including document management systems, AI‑driven search, and workflow automation
• The ability to translate technical functionality into business value, particularly in law firms, legal operations, compliance, or corporate legal departments
• A learner‑first mindset—balancing clarity, empathy,…