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Technical Support

Senior Manager, Global Customer Support & AI-Driven Ops

Job in Lehi, Utah County, Utah, 84043, USA
Listing for: NetDocuments
Full Time position
Listed on 2026-04-23
Job specializations:
  • IT/Tech
    Technical Support
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading cloud-based content management platform is seeking a Customer Support Manager in Lehi, Utah. This role requires 4+ years in leadership and 7+ years in customer support for technical SaaS products. Responsibilities include managing customer experience and driving performance metrics. The ideal candidate has experience in cross-functional collaboration and is skilled in Salesforce Service Cloud. Benefits include health premium coverage, flexible PTO, and 401(k) matching.
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Position Requirements
10+ Years work experience
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