Systems Operations Manager

What You'll Do

• Administer and maintain Salesforce (user management, profiles, permissions, workflows, validation rules, dashboards, reports, automation)
• Manage integrations and data sync between Salesforce, Zoom Info, Outreach, and other business systems
• Monitor and improve CRM data quality, enrichment processes, and duplicate prevention
• Support sales team workflows, lead routing, account assignment, pipeline management
• Configure and maintain sales engagement tools, sequencing logic, activity tracking
• Troubleshoot system issues, user errors, integration failures
• Build and maintain reports, dashboards, and KPI tracking for leadership
• Document system processes, policies, and best practices
• Train users and provide ongoing support across business teams

• 3+ years of experience administering business systems or sales operations platforms
• Strong experience with Salesforce administration and Salesforce CPQ
• Experience with Zoom Info and Outreach
• Familiarity with sales workflows, lead generation, account management, and pipeline processes
• Strong understanding of integrations, APIs, and data hygiene best practices
• Ability to build reports and dashboards for business analysis
• Strong troubleshooting and problem‑solving skills
• Excellent communication and documentation abilities

• Experience with sales automation and enrichment tools
• Familiarity with Rev Ops processes
• SQL, reporting, or data analysis experience

Commure is committed to creating and fostering a diverse team and providing reasonable accommodations for all applicants.