Senior Delivery Manager

Senior Delivery Manager

Net Documents is the world's #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.

Net Documents provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2022, 2023, & 2024 list of Inc. Magazine's 5000 Fastest-Growing Private Companies in America.

Other recent awards include:

• Five-time winner (2025, 2024, 2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune
• Four-time winner (2025, 2023, 2022, 2021) Best Companies to Work for by Utah Business magazine
• Three-time winner (2025, 2023, 2022) Top Workplace Employee Appreciation and Employee Well-Being
• Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility
• Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits
• Two-time winner (2024, 2023) National Top Workplaces
• Two-time winner (2024, 2023) Top Workplace Innovation
• 2025 Remote Work
• 2024 Technology Industry

Net Documents is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!

What You'll Do

We're seeking a Senior Delivery Manager to drive predictable, high-quality delivery across the engineering teams in our Intelligent Document Management System legion. You'll partner with the teams building our next-generation web application that reimagines how legal and professional services teams work with their documents, and the Microsoft 365 integrations that bring Net Documents directly into the tools they use every day.

As a senior individual contributor reporting to the Director of Engineering, you'll be the connective tissue across multiple delivery teams: turning strategy into predictable delivery, modeling and clearing cross-team dependencies, building transparency through flow metrics and outcome reporting, and relentlessly improving how the organization plans, executes, and ships value to customers. You'll bring deep expertise in modern, continuous-delivery practices, strong systems thinking, and the servant-leadership presence to guide teams and manage stakeholders at every level — from engineers to executives — while mentoring and developing other Delivery Managers.

This role partners closely with peers across Engineering, Product, and Design to ensure cohesive, outcome-driven delivery of the platform that legal professionals trust.

You will:

• Drive Outcomes, Not Just Output
• Turn strategy into predictable delivery — operating across multiple delivery teams and balancing strategic initiatives with day-to-day execution to achieve real customer value.
• Shift the focus from output to outcomes — establishing flow and delivery-health metrics (including DORA-style measures) that drive continuous improvement and clear ownership of results.
• Give leadership a clear-eyed read — surfacing program health and team feedback as actionable recommendations, and connecting delivery decisions to product strategy and business value.

Clear the Path

• Be the person who unblocks — identifying and removing impediments affecting your teams, escalating systemic issues with clear context, and building trust with engineering leadership to clear technical blockers.

• Make teams self-sufficient — coaching them to resolve impediments autonomously and fostering a culture of proactive problem-finding.

• Surface problems early and without blame — creating transparent ways to track impediments before they threaten delivery.

Master Dependencies & Commitments

• See around corners on dependencies — modeling and sequencing them within and across teams before they stall delivery, and partnering with Product to minimize…