Senior Technical Support Lead — Data-Driven SaaS Expert
Job in
Lehi, Utah County, Utah, 84043, USA
Listed on 2026-07-23
Listing for:
Dormont Manufacturing Co
Full Time
position Listed on 2026-07-23
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Dormont Manufacturing Co in Lehi, Utah, is seeking a Technical Support Senior to lead technical support operations. This includes managing escalations and delivering a high-quality support experience for users. You will collaborate cross-functionally to ensure smooth product operations and optimize workflows.
The ideal candidate has a bachelor's degree, at least one year in tech support, or SaaS experience, exceptional troubleshooting skills, and familiarity with tools like Zendesk and Click Up.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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