Senior Problem Manager: AI-Driven RCA & ServiceNow Expert
Job in
Lehi, Utah County, Utah, 84043, USA
Listed on 2026-08-17
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-17
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Jobtailor is seeking an experienced Problem Management professional to lead end-to-end life cycles from investigation through closure. You will collaborate with IT and business teams to drive remediation action plans, ensure root-cause solutions, and prevent recurrence across multi-domain environments.
Responsibilities include facilitating 5 Whys RCA sessions, analyzing logs and dashboards, and leveraging AI-assisted tools for timelines and RCA documentation.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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