Workday HCM Analyst

At Mo’ Bettahs, we value Kuleana (Responsibility), Ho’okipa (Hospitality and Aloha), Ho’okuku (Competitiveness), Mo’omeheu (Culture), Miki’oi (Fine Craftsmanship) and Pono (Righteousness). These values reflect the qualities of an ideal team player: hunger, kindness, energy, humility, and selflessness. We believe in taking responsibility for our actions, celebrating our unique Hawaiian culture, providing a personable service, striving for excellence, and paying attention to detail.

A Day in The Life As a Workday HCM Analyst at Mo' Bettahs you will own the day-to-day administration, support, and optimization of our Workday Human Capital Management system. You will work alongside People Operations, Payroll, Finance, and IT to keep Workday running smoothly for Team Members across the organization, troubleshooting issues, implementing improvements, and partnering with external partners on projects and escalations.

The ideal candidate will possess the following qualities: strong analytical and problem-solving skills, careful attention to detail, a service minded approach to supporting users, clear communication with technical and non-technical partners, and the ability to work independently with minimal supervision.

What You’ll Do:

Administer, configure, and maintain Workday HCM modules including Core HR, Compensation, Benefits, Talent Management, Reporting, and Recruiting.

Serve as an escalation point for Workday support issues, troubleshooting and resolving requests submitted by Team Members and leaders.

Maintain business processes, security roles and groups, condition rules, notifications, and overall tenant configuration.

Build and maintain reports, calculated fields, and dashboards, and support mass data loads and corrections using EIB and related tools.

Manage Workday release cycles, including reviewing release notes, assessing impact, coordinating testing in Sandbox Preview, and communicating changes to affected teams.

Gather requirements from People Operations, Payroll, Finance, and IT partners, then design, configure, test, and deploy solutions following established SDLC practices.

Track and manage work in Jira or a comparable ITSM tool, maintaining clear status, documentation, and communication throughout.

Collaborate with external implementation partners and vendors on projects, escalations, and system enhancements.

Support and monitor Workday integrations, including troubleshooting failures and validating data flowing to and from downstream systems.

Maintain data integrity and system security, supporting periodic access reviews, audits, and compliance requirements.

Create and maintain configuration documentation, standard operating procedures, and job aids for system users.

Identify opportunities to simplify, automate, and improve system efficiency, and bring recommendations forward proactively.

What You'll Need:

Minimum of a bachelor's degree in information technology, human resources, business administration, or a related field required

Minimum of 5 years related experience required

Strong understanding of Workday HCM modules, including Core HR, Compensation, Benefits, Talent Management, and Recruiting Understanding of the software development lifecycle (SDLC) methodologies

Working experience with ITSM tools such as Jira, or like systems

Excellent problem-solving and analytical skills

Strong commitment to providing excellent user support and improving system efficiency

Ability to work independently with minimal supervision

Clear written and verbal communication, including the ability to explain technical concepts to non-technical partners

Maintaining an elevated level of confidentiality with Team Member, compensation, and system data Strong commitment to culture and company values

Must be able to…