Implementation Specialist

Nectar is seeking a highly motivated and detail-oriented Implementation Specialist to join our team! As an Implementation Specialist, your main responsibility will be to guide and support our SMB customers through the onboarding process, ensuring a smooth and efficient experience of launching the platform to their employees.

• Work closely with customers to understand their needs and develop launch plans
• Influence and work with customers to make accelerated launch timelines
• Conduct product demonstrations and training sessions to educate customers on our platform
• Assist customers in configuring and customizing the software to meet their specific requirements
• Troubleshoot and resolve any technical issues that arise during the implementation process
• Provide exceptional customer service and support throughout the onboarding journey

• Previous experience in customer onboarding or implementation roles
• Strong organizational and project management skills
• Excellent communication and interpersonal skills
• Ability to work efficiently and maintain a positive attitude in a fast-paced environment
• Familiarity with technology platforms and the ability to quickly learn new software
• Must be able to work in-office in Lehi, UT

The expected salary for this position is $50,000 per year, depending on qualifications and experience.

If you are a motivated and customer-focused individual with a passion for helping people feel valued and appreciated at work, we would love to hear from you!