Project Manager, Program ​/ Project Manager, Operations Manager

JOB SUMMARY

Nature's Sunshine is seeking a highly resourceful and energetic Project Manager to lead global product development initiatives for two wellness brands sold in more than 40 countries. As a senior member of the Project Management Office (PMO), this person is the central facilitator of the Stage-Gate innovation process, guiding the product lifecycle from concept through launch. This role ensures consistent, high-quality execution by orchestrating work across cross-functional teams and maintaining alignment, clarity, and accountability.

Supporting the Cross-Functional Innovation Team (CFT), the Senior Project Manager enforces governance, resolves friction points, and accelerates decision-making to keep projects on track. This role also plays a key role in improving the innovation process by balancing structure with speed, enabling us to deliver products effectively without unnecessary complexity.

• Executes projects within the PMO under the direction of the Senior Project Manager – Lead, supporting standardized processes, governance, and continuous improvement.
• Partners with the Senior PM Lead and fellow project managers to surface risks, address challenges, and align on effective solutions across initiatives.
• Acts as an objective, neutral, and critical partner to the CFT, challenging assumptions, resolving friction, and driving accountability to delivery.

• Facilitate the global Stage-Gate innovation (product development) process to ensure predictable, timely, and high-quality outcomes.
• Enable adherence to milestones, governance, and decision rights while maintaining forward momentum.
• Continuously improve the process to balance structure with agility, accelerating speed-to-market without creating unnecessary complexity.
• Drive consistent execution of the process across brands, regions, and functions.

• Create and manage integrated project plans for new product launches, reformulations, and associated marketing deliverables.
• Enable the CFT to progress initiatives through concepting, development, sourcing, manufacturing, QA/QC, shipping, and launch.
• Ensure projects meet agreed timelines, budgets, and quality expectations through proactive planning and issue management.
• Maintain transparency in the innovation pipeline: risks, dependencies, trade-offs.

• Serve as the CFT connective tissue across Marketing, R&D, Operations, Supply Chain, Quality, Regulatory, and Finance.
• Facilitate alignment, decision-making, and handoffs between functional teams.
• Identify conflicts, roadblocks, and impasses early and resolve them through influence, data, and escalation when needed.

• Provide clear, concise, and outcome-focused communication to project teams.
• Surface risks, trade-offs, and decisions with context and recommended paths forward; develop culture-appropriate communication techniques and tone with project teams.

• Advanced skills with project management platforms such as  and Workfront; assist in the evaluation and potential deployment of a new platform in 2026.
• Standardize tools, templates, and reporting to support scalability and continuous improvement.

• 5+ years of project management experience within consumer packaged goods (CPG) product development environments.
• Experience in dietary supplements or functional foods in international markets is strongly preferred. (non-IT; no software-focused project management backgrounds).
• PMP certification strongly recommended.
• Demonstrated success leading complex, international cross-functional product development initiatives.
• Excellent communication, facilitation, and conflict-resolution skills.
• Stellar relationship-building skills with the ability to inspire and unite diverse personality types.
• Strong working knowledge of the  and Workfront platforms.
• Proven ability to operate with authority, objectivity, and credibility in fast-moving, deadline-driven environments.

• You are seen as a key enabler—someone who helps others focus on…