Director of Facilities

Director Of Facilities

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern's ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, , , eBay, Tmall, Tik Tok Shop, JD, and Mercado Libre.

We need a Director of Facilities to lead the strategy, operations, and optimization of Pattern's physical workplace environment at our offices. This role ensures our offices are safe, efficient, scalable, and aligned with employee experience goals while supporting rapid company growth. This is a full-time role and will work a hybrid schedule based in Lehi, Utah.

What is a day in the life of a Director of Facilities?

• Oversee daily facilities operations including maintenance, security, janitorial, and vendor management in partnership with lease management team
• Develop and execute facilities strategy aligned with company growth, including space planning and workplace design
• Manage budgets, capital expenditures, and cost optimization initiatives across facilities
• Lead office expansions, renovations, and build-outs in partnership with internal stakeholders and external vendors
• Ensure compliance with all safety regulations, building codes, and environmental standards
• Partner cross-functionally with IT, People Ops, and leadership to enhance employee workplace experience

What will I need to thrive in this role?

• International experience in facilities management, workplace operations, or a related field
• Proven experience managing small and large office environments, preferably in a high-growth or tech company
• Proven experience leading the launch of new office spaces or facilities, including site selection support, design, construction coordination, and operational readiness
• Strong knowledge of building systems (HVAC, electrical, plumbing) and vendor management
• Demonstrated ability to evaluate, redesign, and optimize existing facilities to meet evolving business needs, improve employee experience, and drive cost and space efficiency
• Experience managing leases, budgets, contracts, and capital projects
• High EQ and excellent leadership and communication skills with the ability to influence cross-functional stakeholders
• Strong problem-solving mindset with a proactive, data-driven approach to decision making

What does high performance look like?

• Facilities operations run smoothly with minimal disruptions and high employee satisfaction
• Projects (build-outs, expansions, upgrades) are delivered on time and within budget
• Strong vendor relationships that drive quality service and cost efficiency
• Continuous improvement in workplace experience, safety, and operational efficiency
• Proactive identification and resolution of facility risks or inefficiencies

What is my potential for career growth?

This role offers significant opportunity to expand both scope and impact as Pattern continues to grow. The Director of Facilities will play a key role in shaping the long-term workplace strategy, with the potential to further scale facilities operations across multiple locations globally. This position provides regular exposure to executive leadership and involvement in strategic decision-making related to real estate, workplace experience, and operational efficiency.

What does success look like in the first 30, 60, 90 days?

First 30 days:

In the first 30 days, you will focus on gaining a deep understanding of Pattern's current facilities operations, including existing vendors, budgets, maintenance processes, and any ongoing projects or build-outs. You will build relationships with key stakeholders across IT, People, and leadership, while assessing current strengths, gaps, and risks within the facilities function.

First 60 days:

By 60 days, you will begin identifying and implementing quick wins that improve operational efficiency, reduce costs, and enhance the employee workplace experience. You will evaluate vendor performance, optimize service agreements where needed, and begin introducing more structured processes and reporting to improve visibility and accountability.

First 90 days:

By 90 days, you will establish a clear and forward-looking facilities strategy aligned with Pattern's growth goals. This includes defining a roadmap for workplace improvements, scalability, and long-term investments, while demonstrating measurable improvements in operations, employee…