Director, and Release Management

Director, Change & Release Management

Adobe’s Service Management organization is seeking an outstanding professional to drive service quality across the company.

The person in this role will lead Adobe’s global functions for managing changes and deployments, providing strategic direction and operational oversight across complex technical environments. This leader will define and scale an enterprise-wide framework that ensures predictable, secure, and efficient delivery of changes and releases, minimizing risk while improving business value. The Director will set organizational standards, influence senior partners, and champion continuous improvement and innovation.

• Set the vision and strategy for managing change and releases, aligning with Adobe’s business and technology objectives.
• Design and govern enterprise-wide frameworks that support all products and services, ensuring consistency and scalability.
• Influence and partner with organizational leaders, service leaders, and functional teams to drive adoption and alignment across the organization.
• Establish and monitor targets and success metrics to measure efficiency, compliance, and business impact.
• Lead the strategic shift toward Predictive Change & Release Management, applying AI models to analyze telemetry, identify deployment risks, and automate conflict detection across global services.
• Lead continuous improvement initiatives, employing data-driven insights to automate and optimize processes and to reduce risk and minimize service downtime.
• Ensure alignment with enterprise architecture, security, and compliance standards, partnering closely with governance teams.
• Stay ahead of industry trends and new technologies, bringing innovative practices to Adobe’s change and release processes.
• Build and mentor a high-performing team, encouraging leadership and technical excellence.

• 10+ years of progressive IT leadership experience, including at least 5 years in enterprise Change and Deployment Management.
• Demonstrable ability to define and implement strategic programs at scale in a global, complex environment.
• Exceptional executive communication and influencing skills, with a track record of driving alignment across senior partners.
• Deep understanding of IT governance, compliance, and risk management frameworks.
• Experience leading large, distributed teams and encouraging a culture of innovation and accountability.

U.S. pay range: $151,500 – $301,050 annually. California: $207,900 – $301,050.

Adobe is an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic.