Manager, Software Release Management

Manager, Software Release Management

- United States

- UT

- Lehi

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

As Vivint Smart Home continues to scale across cloud, mobile, embedded, and firmware product lines, release operations have become a critical lever for delivery speed, platform reliability, and customer trust. We are seeking a Manager, Release Management, to lead the strategy, execution, and continuous evolution of release operations across this full portfolio.

This role operates at the intersection of technical delivery and organizational leadership. You will build and develop a high-performing Release Management function, drive alignment across Engineering, Quality Engineering (QE), Vertical Quality Leads (VQL), Product, Program, Dev Ops, and Operations, and ensure every release is governed, executed, and delivered with rigor and consistency.

You will balance process discipline with agility—leveraging CI/CD maturity, automation, and evidence-based decision making to improve release velocity, reduce risk, and strengthen operational confidence across all product domains.

• Lead, coach, and develop a team of Release Managers supporting multiple engineering groups
• Create role clarity, strong operating rhythms, and consistent execution standards across the team
• Build organizational capability through mentoring, performance management, and career development, while fostering a culture of accountability, urgency, collaboration, and continuous improvement

• Partner closely with Engineering, QE, VQL, Product, Program, Dev Ops, Operations, and Support to drive aligned, coordinated release execution
• Create a shared release operating cadence that brings clarity to priorities, risks, dependencies, and readiness across teams
• Ensure stakeholders are aligned early, escalations are surfaced quickly, and release decisions are made with the right level of visibility and accountability

• Establish and scale release governance, standards, policies,and best practices across product and engineering teams
• Define release readiness criteria, checkpoints, approval workflows, and standard artifacts that improve consistency and auditability
• Guide Go/No-Go decisions with clear, risk-based recommendations grounded in scope health, quality signals, dependency status, and operational readiness

• Oversee release calendars, milestone planning, dependency tracking, and integrated schedules across cloud, mobile, embedded, and firmware delivery streams
• Support release planning by aligning timing, sequencing, capacity, and organizational interdependencies
• Ensure release plans include quality validation, environment readiness, launch coordination, rollback strategies, and support preparedness — so releases are ready operationally, not just technically

• Identify, assess, and manage release risks, dependencies, and operational constraints across a complex portfolio
• Drive proactive mitigation planning throughout the release lifecycle, not just at the end
• Serve as a senior escalation point for critical blockers, quality concerns, timeline risks, and deployment issues — helping teams navigate trade-offs quickly while protecting customer experience, business commitments, and platform stability

• Define and operationalize release health metrics, KPIs, and dashboards that provide meaningful visibility into…