OSM Operations Manager

Job Title: OSM Operations Manager

Department: Off-Site Manufacturing (OSM)

Reports To: Director of OSM

FLSA Status: Exempt

Location: Lehi, Utah

The OSM Operations Manager provides strategic and operational leadership for Off-Site Manufacturing (OSM) project execution. This position leads and develops the OSM Project Management team and is accountable for the consistent execution of projects after award through engineering, procurement, fabrication, quality, logistics, field installation (when applicable), commissioning support, and project closeout.

The OSM Operations Manager establishes and maintains standardized project management processes, aligns resources with project requirements, and holds Project Managers accountable for delivering projects safely, on schedule, within budget, and to established quality standards. This role provides leadership and coordination across project and operational functions while ensuring the appropriate teams and leaders are accountable for day-to-day execution.

The ideal candidate is a servant leader with strong experience in mechanical construction, process piping, and/or multi-trade modular manufacturing who can develop high-performing teams, drive accountability and continuous improvement, and foster a culture centered on safety, quality, teamwork, customer service, and operational excellence.

Experience with high-purity process piping, semiconductor, data center, advanced manufacturing, pharmaceutical, or other technically complex industrial projects is highly valued.

• Establish clear performance expectations, accountability, and development plans for Project Managers and project teams.
• Lead and mentor Project Managers, developing future project and operational leaders.
• Balance project workloads and resources based on complexity, experience, and business priorities.
• Provide operational leadership to ensure projects meet schedule, quality, safety, productivity, and financial objectives.
• Lead regular project and operational reviews to assess performance, identify risks, and drive accountability.
• Identify operational bottlenecks, resource constraints, and capacity needs, and lead teams in developing solutions.
• Oversee manpower, equipment, and capacity planning to align resources with current and future workloads.
• Foster collaboration across Project Management, Operations, Fabrication, Assembly, VDC, Quality, and Safety teams.

• Provide leadership and oversight of Project Managers throughout the entire project lifecycle including:
  • Project turnover from estimating/business development
  • Contract review and execution planning
  • Engineering and design coordination
  • Mechanical and process piping coordination and execution
  • Coordination of piping systems with structural steel, equipment, electrical, instrumentation, and other integrated trades
  • Procurement strategy and material tracking
  • Fabrication planning and production coordination
  • Quality planning and inspections
  • Logistics planning and shipping coordination
  • Site installation planning and execution (when applicable)
  • Commissioning support
  • Project closeout and lessons learned
• Ensure Project Managers and project teams follow established execution procedures, company standards, and performance expectations.
• Provide leadership in resolving technical, production, procurement, schedule, and coordination issues that affect project execution.
• Ensure project execution strategies appropriately account for the unique requirements of modular fabrication and mechanical/process piping integration.

• Provide leadership and oversight of project financial performance, including forecasting, cost control, change management, cash flow, and margin protection.
• Review project and portfolio performance with Project Managers and drive corrective action when results deviate from plan.
• Ensure accurate and timely project forecasting and financial reporting.
• Identify opportunities to reduce waste, improve productivity, and increase profitability.
• Support annual business planning, resource planning, and organizational growth initiatives.

• Develop and retain high-performing Project Managers and project teams.
• Identify leadership development opportunities and prepare high-potential employees for increased responsibility.
• Address performance issues promptly and establish clear expectations for improvement

• Lead a safety-first culture and hold Project Managers and operational leaders accountable for safety performance.
• Ensure safety expectations, procedures, and applicable regulatory requirements are consistently followed.
• Partner with Safety leadership on incident investigations, corrective actions, and continuous improvement.
• Establish accountability for quality performance and adherence to EZARC standards.
• Drive reduction of rework, defects, and quality-related project impacts.
• Partner with Quality leadership to identify root causes and…