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Senior Manager, Member Recovery & Collections

Job in Lehi, Utah County, Utah, 84043, USA
Listing for: LendingClub
Full Time position
Listed on 2026-08-18
Job specializations:
  • Management
    Regulatory Compliance Specialist
  • Finance & Banking
    Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 92000 - 115000 USD Yearly USD 92000.00 115000.00 YEAR
Job Description & How to Apply Below

Happen Bank in Lehi, Utah, seeks a Manager, Member Recovery to lead a team responsible for pre-charge collections across phones, chat and text. You’ll shape strategy, drive performance, and ensure strict regulatory adherence (TCPA, FDCPA, UDAAP) while developing leaders and partnering with Legal, Compliance and Audit.

You’ll champion collaboration, build metrics, and mentor staff to deliver best-in-class service to our members in a hybrid in-office role.

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Position Requirements
10+ Years work experience
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