Community Manager; Spanish Speaking - TikTok Shop

We need a Community Manager (Spanish Speaking) for Tik Tok Shop to execute creator-led campaigns at scale within the Tik Tok Shop ecosystem. This role focuses on managing campaign budgets, sourcing and engaging creators through data-driven outreach, and optimizing campaign performance through strong operational execution and analytics. This is a full-time role and will work a hybrid/flexible schedule based in Lehi, Utah or Los Angeles, CA.

• Execute creator acquisition through mass outreach using internal tools and data-driven strategies
• Build and grow invite only creator groups on Lark, Discord and offline.
• Manage campaign budgets allocated by Account Managers and support budget allocation across multiple campaigns
• Identify, source, and engage creators for Tik Tok Shop campaigns using internal creator data platforms
• Coordinate with internal teams to align campaign execution, including Account Managers and Creator Management
• Track and analyze campaign performance, then adjust strategy based on performance insights
• Support large-scale campaign launches and major campaign moments such as product launches and brand days
• Occasionally participate in client or brand meetings to gather requirements and support campaign alignment

• Fluent in Spanish
• Familiarity with Tik Tok Shop or the creator economy;
  Tik Tok Shop experience is strongly preferred
• Strong analytical thinking and willingness to deep dive into data and performance
• Project management capability and the ability to manage multiple campaigns simultaneously
• Curiosity, strong learning agility, and an operational mindset
• Experience in digital marketing, e-commerce operations, creator campaigns, BI/reporting, or dashboard creation is preferred

• Ability to manage multiple campaigns effectively and deliver campaign execution at scale
• Strong campaign performance optimization through data insights and strategy adjustments
• Efficient creator sourcing, outreach, and engagement to support brand campaign goals
• Strong collaboration with internal stakeholders across account management, creator management, and international teams
• Taking full ownership of campaign execution and following through to completion

This role offers strong learning opportunities and potential mobility into Account Manager roles or broader strategic roles over time. It is a great opportunity for someone who wants exposure to both campaign execution and operational strategy while building expertise in the Tik Tok Shop and creator commerce space.

• First 30 days:
  Learning Pattern’s internal creator data platforms, workflows, and campaign processes
• First 60 Days:
  Successfully supporting and executing active creator campaigns
• First 90 days:
  Building confidence in budget management, creator outreach, and performance analysis
• Contributing recommendations to improve campaign outcomes through data-driven insights

You will work with the other Community Managers and be supervised by the Head of Tik Tok Shop Operations. You will also be mentored by the team and meet with them on a regular basis to discuss your performance. This team is data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.

• Game Changers – Someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
• Data Fanatics – Someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
• Partner Obsessed – An individual who clearly explains the status of projects to partners and relies on…