Research Manager (Mid-South

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When you join Ancestry, you join a human-centered company where every person’s story is important. Ancestry®, the global leader in family history, connects everyone with their past so they can discover, preserve, and share their unique family stories. With our unparalleled collection of more than 65 billion records, over 3.5 million subscribers, and over 27 million people in our growing DNA network, customers can discover their family story and gain a new level of understanding about their lives.

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Ancestry is seeking an experienced genealogist specializing in the United States Mid-South and South, who is eager to contribute to the organization’s long-term success. The candidate will lead research projects, produce exemplary research, and must be proficient in project and client management. Successful research managers are flexible, detail-oriented, strong in technology, and meet industry standards for genealogical research. They assist team members in developing their skills and consistently meet performance metrics.

• Research & Writing Expertise: Conduct specialized research in the U.S. Mid-South and South, particularly the Colonial South. Quickly determine research feasibility, locate necessary resources, and produce clear research logs, academic narrative reports, and client updates according to company standards.

• Project & Time Management: Manage 30 to 70 active client projects post-onboarding, including defining scope, budget, and resource allocation. Ensure project deliverables meet company and industry standards while maintaining an average of 5.5 billable hours per day to fulfill annual targets.

• Client & Team Communication: Set clear expectations, update clients every 4 to 6 weeks, and address questions or concerns promptly. Partner closely with Client Relationship Managers (CRMs) and research staff to ensure session objectives are met.

• Pod Leadership & Supervision: Oversee research accuracy and efficiency within your assigned pod or contractor network. Conduct regular pod meetings, delegate work strategically, and coach research staff on genealogical methodologies, and within ?

• Professional Background: Minimum 5 years of professional genealogical research experience, backed by a Bachelor’s or Master’s degree in History, English, or comparable practical experience.

• Subject Matter Specialty: Advanced expertise in general U.S. research with a focus on Southern and Mid-South regions, advanced brick-wall research methodologies, and evidence analysis.

• DNA & Technical Proficiency: Proficient in applying DNA test results to resolve complex genealogical problems and managing the full research lifecycle within budget—including citations, record abstracts, and research journals.

• Multi-Project & Time Discipline: Proven ability to organize, prioritize, and manage multiple concurrent projects effectively in a high-volume, billable environment.

• Collaborative Leadership & Client Management: Skilled in setting client expectations, resolving conflicts, working within…