Assistant Store Manager

Overview

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Position: Assistant Store Manager

Job Type: Full Time

The candidate must have open availability on weekdays, evenings, weekends, holidays, and occasional overnights.

• Proactively communicate with Store Manager, District Manager and Cross-functional Partners to maximize revenue opportunities.
• Model the way and leads selling behaviors, aligned with our brand culture, to support building loyal customer relationships and delivering on key financial targets.
• Monitor and analyze the customer service provided by team members, offer feedback and coaching.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful guest experience, including interpersonal habits and Curaleaf service traits.
• Supervise the operation of the store and team members, opening/closing/changing shifts, task delegation, and scheduling team members.
• Supervise the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders, and oversee all aspects of bookkeeping including ledger, invoices, cash reports, and time records.
• Learn to analyze inventory trends and supervise inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
• Maintain knowledge of all computer and technology systems and software (e.g. registers, Leaf Logix, etc.).
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned, including assisting team members as needed.
• Willing to travel to other locations for training and/or coverage.
• Travel Requirements: 10% - 25%
• Perform other duties as assigned.

• Minimum of 1 year of experience in retail and/or customer service experience in a high-paced selling environment.
• Minimum of 1 year of retail supervisory experience.
• Strong business acumen and understanding of how to measure success through financial targets and other key performance indicators.
• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including extended days, evenings, and weekend hours.
• Experience working in a heavily regulated industry.
• Strong leadership skills and ability to build and manage teams.
• Strong salesmanship skills and experience in driving revenue.
• Strong cash handling and POS operations experience.
• Desire for continued learning and ability to share information with broad audiences.
• Ability to work independently and take initiative; capable of running the business in the absence of the Store Manager.

• Previous experience in the cannabis industry.

While performing the duties of this job, the employee is regularly required to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less).

This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment.

Compensation: $50,000 —…