Cheese Sales Manager

Specialty Cheese Department Manager

FULL-TIME

OPEN AVAILABILITY REQUIRED

Up to $65,912.50 PER YEAR

GENERAL

PURPOSE:

The purpose of this position is to sell Harmons' specialty cheese items by giving remarkable customer service and ensuring the department maintains quality standards and profitability. This person will maintain product levels of all products in the specialty cheese department. This person will have a passion for cheese and the ability to share that passion with our associates and customers. This person will train and mentor all cheese associates and know all aspects of the department.

This person will also determine production and inventory levels for the specialty cheese department.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Follows established departmental and store policies and procedures
• Ensures the quality and freshness of all products and services the specialty cheese department provides
• Ensures the department is cleaned and sanitized daily and meets the company standards for appearance
• Responsible for maintaining the appropriate product assortment and inventory levels for the department
• Confirms pricing accuracy and signage for all products, paying particular attention to ad items
• Delivers excellent customer service to all customers
• Orders product, creates production sheets to meet needs based on past and projected sales
• Cuts, wraps, shreds, and packages all types of cheeses for presentation and sale in the specialty cheese department and leads others to maintain the same standards
• Samples cheeses to customers and sells cheeses and products
• Makes fresh mozzarella, parmesan crisps, and other production items.
• Stocks and sets up olive bar and oil station
• Determines how much of each cheese should be pre-cut and packaged
• Responsible for inventory and ordering for the department
• Slices meats and cheeses to order, provides product suggestions, and assists customers with special orders
• Communicates openly and frequently with Store Director, Director of Specialty Cheese, and other support staff
• Ensures company standards for safety, sanitation, service, and productivity are maintained
• Teaches, mentors, and educates associates to help them be successful members of the team
• Provides honest, direct, and constant feedback to associates regarding their performance and areas of improvement; assesses associate performance and influences promotion, discipline, etc.
• Promptly addresses and resolves associates' concerns and/or grievances
• Writes the cheese department schedule to ensure coverage and meet labor goals
• Continually strives to be product minded, customer minded, personnel minded, detailed, forward focused, and consistent
• Quarterly inventory of all specialty cheese department products

MARGINIAL

DUTIES & RESPONSIBILITIES:

Performs other job-related duties as assigned.

NATURE OF WORK CONTACTS:

• Consistent and daily interaction with store associates
• Consistent and daily interaction with customers

TRAINING &

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Desired knowledge, skills, and abilities:

A high school diploma or GED required; one year of restaurant or cheesemonger experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Current Food Handler's Permit
• Must have the ability and willingness to learn about cheese, pairings, and cooking techniques
• Must enjoy working with and handling cheese products
• Should have a passion for preparing, cooking, and eating food particularly cheese items
• Ability to read and follow a recipe
• Ability to interpret policies and procedures
• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with and manage diverse groups of people
• Ability to professionally and appropriately handle conflict
• Must possess the ability to…