Enterprise Inside Sales Representative

Overview

Are you obsessed with data, partner success, taking action, and changing the game? Pattern is seeking a motivated Enterprise Inside Sales Representative (ISR) to join the Enterprise Sales team. This is a data-driven, AI-forward role that supports sales activity across the US, APAC, and EMEA. This is a full-time role based in Lehi, Utah.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Pattern optimizes ecommerce growth for global brands across 60+ marketplaces, including Amazon, , , eBay, Tmall, Tik Tok Shop, JD, and Mercado Libre.

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.

• Own Knowledgeable, Helpful, and Present (KHP) on every account in your name. Ensure all communication is meaningful and impactful.

• Execute deal strategy and close business in collaboration with the Named Account Manager (GNAM) to maximize bookings.

• Utilize Claude daily for account research, KHP hygiene audits, drafting and personalizing outreach at scale, and maintaining CRM hygiene.

• Qualify prospect accounts with GNAMs and identify primary points of contact; engage quickly to build relationships.

• Research ecommerce categories and identify high-growth brands/products for US marketplaces.

• Identify relevant stakeholders and tailor value propositions per account.

• Network via Linked In and offline to build relationships and schedule meetings.

• Set appointments with enterprise accounts and maintain accurate Salesforce records (contacts, notes, next steps).

• Craft value-driven messages addressing each account's pain points and needs.

• Collaborate with GNAMs on account plans and targets; flag ownership changes promptly for accurate credit and reporting.

• Conduct inbound and outbound outreach via phone and email.

• Bachelor's degree in Business or related field.

• Track record of meeting or exceeding quota.

• Experience in phone sales and qualifying leads.

• Excellent written and oral communication skills.

• Creative thinker and problem solver.

• Highly organized with meticulous CRM hygiene; performance is data-driven via a KHP scorecard linked to compensation.

• Genuine comfort using AI tools (specifically Claude) as part of daily workflow for research, prospecting, and CRM readiness.

• Proficiency with Microsoft Office (Word, Excel, PowerPoint).

• Experience with Salesforce CRM.

• Prior experience using Claude or another AI copilot in a sales workflow.

• Exposure to marketplaces, notably Amazon.

• International work experience.

• Experience with Linked In Sales Navigator and Outreach.

• Proficiency in additional languages is a bonus.

• You will work with the US sales team and report to the Director of Sales. The team is data-driven and results-oriented; KHP, account hygiene, and pipeline contribution are visible monthly and tied to compensation.

• What high performance looks like: achieve bookings with the named account manager, complete assignments in a timely manner, maintain a strong KHP score, and leverage Claude and Pattern AI tooling to optimize research and outreach.

• Game Changers, Data Fanatics, Partner Obsessed, and Team of Doers—values that guide interactions with partners and across the company.

• Initial phone interview with Pattern’s talent acquisition team.

• Video interview with a sales leader.

• Video interview with a sales leader.

• Onsite interview with a panel of sales leaders.

• Reference checks.

• Executive review.

• Be prepared to discuss professional accomplishments with data; explain how you can add value to Pattern.

• Highlight how you would contribute to Pattern’s success; discuss data and analytics side projects.

Pattern offers opportunities to make a difference in ecommerce with a comprehensive benefits package including:

• Unlimited PTO

• Paid Holidays

• Onsite Fitness Center

• Company-paid Life Insurance

• Casual Dress Code

• Competitive Pay

• Health, Vision, and Dental Insurance

• 401(k) match (Pattern matches 100% of the first 3% and 50% of the next 2%).