Software Engineer - Accounts

Hybrid, remote-friendly workplace.

We’re looking for a Staff Software Engineer to play a pivotal role in the security and identity foundation of the Net Documents platform. As a senior technical leader on the Accounts team, you’ll drive the architecture, design, and delivery of the systems that underpin authentication, authorization, access control, and directory services for our global customer base.

This is a hands‑on engineering role at its core. You’ll spend the majority of your time writing production‑grade code while also shaping technical direction, mentoring engineers, and collaborating across teams to solve complex, high‑stakes problems in the identity and access management space.

• Set technical direction for the Accounts team, establishing patterns for secure, scalable, and observable systems running on AWS.
• Lead architectural decisions across authentication and authorization domains.
• Guide and influence cross‑team initiatives from concept to completion, leading design and code reviews, and championing security and operational robustness.
• Drive initiatives that improve reliability, performance, and scalability while actively managing cloud costs and operational efficiency.
• Make sound architectural decisions by clearly articulating trade‑offs and reasoning that holds up over time.

• Build and maintain production‑grade services using C#/.NET and microservices architecture on AWS.
• Design and implement event‑driven systems using Kafka and distributed streaming patterns.
• Architect cloud‑native solutions on AWS that balance reliability, maintainability, performance, and cost.
• Design and build secure, scalable integrations across internal and external systems.
• Translate complex functional and non‑functional requirements into secure, reliable software solutions.

• Take full ownership of initiatives from concept through production and ongoing operation.
• Frame and clarify ambiguous problems, driving them forward with minimal guidance.
• Proactively identify and address technical debt before it impacts the team or customers.
• Resolve complex technical challenges across distributed, high‑availability systems with sound judgment and clear reasoning.

• Write high‑quality, well‑tested, maintainable code with a strong emphasis on long‑term reliability.
• Design resilient systems that maintain uptime and performance as we scale globally.
• Implement robust observability through logging, metrics, tracing, and telemetry.
• Monitor and optimize platform performance at scale, identifying bottlenecks and implementing solutions.
• Create comprehensive technical documentation including architectural diagrams and design decisions.

• Partner closely with Product Management and cross‑functional engineering teams to define and deliver solutions.
• Demonstrate technical leadership through mentorship, coaching, and raising the engineering bar via design reviews, best practices, and operational rigor.
• Influence technical direction and build consensus across teams without relying on authority, bringing clarity to ambiguous problem spaces.
• Champion security, operational robustness, and engineering quality across the team and beyond.
• Contribute to hiring and team development.

• Stay current with industry trends in identity, security, cloud‑native architecture, and distributed systems.
• Research and validate new ideas through proofs of concept aligned with product strategy.
• Contribute improvements to engineering processes, tooling, and development practices.
• Share knowledge through code reviews, design discussions, and documentation.

• Bachelor’s degree in Computer Science or a related field.
• 7+ years of hands‑on software engineering experience delivering production systems at scale.
• Expert proficiency in C#/.NET.
• Strong experience building microservices and operating in event‑driven architecture.
• Hands‑on experience designing and building authentication and authorization systems.
• Experience with distributed streaming platforms such as Kafka.
• Deep database…