Director, Application Engineering

ABOUT THIS POSITION

Right now, we are looking to add serious management talent to our Application Engineering team.

The Director, Application Engineering will be responsible for managing multiple teams of brilliant Application Engineers and QA resources to build award-winning products we offer to our clients. Our directors are willing to jump in and roll their sleeves up to get the job done and are highly technical.

• Schedule projects and resources, and monitor project timelines; will ultimately be accountable for the success or failure of all team projects.
• Motivate and provide guidance to team members to accomplish team goals through counseling, performance reviews, mentoring, and team building activities.
• Coach team members, helping them develop into more senior/experienced resources.
• Work with Business Product Owners to identify priorities for Application Development and enhancements; acquire resources for projects to fit current and future needs of the Business.
• Work closely and cohesively with other managers within technology, as well as with key stakeholders in related departments.
• Help other technology managers set and implement policies and procedures related to application quality, standards, and testing.
• Play an integral part in establishing, driving, and enhancing processes and procedures within the team, and within the technology department as a whole.
• Establish training offerings, suited for individuals’ needs, for them to progress.
• Establish priorities for lead Application Engineers and ensure that they have guidance and coaching in mentoring other team members.

• 8+ years’ experience managing technology-related staff and/or projects.
• 8+ years’ experience with Application Development.
• Strong desire to succeed and help others succeed.
• Strong organizational skills.
• Excellent written and verbal communication skills.
• Possesses a Can Do attitude.
• Ability to work self-directed.
• Extremely enthusiastic and upbeat.
• Ability to manage, contribute to, support, expect, and embrace constant change.
• Bachelor’s degree in technology or a related area is preferred.
• Active use of artificial intelligence (AI) tools and techniques to enhance performance, drive innovation, and improve decision-making across business functions.
• Ability to leverage AI tools and platforms to streamline workflows, improve decision-making, and drive innovation.
• Curiosity and adaptability in exploring emerging AI technologies, with a mindset for continuous learning and experimentation.

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by more than 1M providers, 1K hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.

• Competitive total rewards (base salary + bonus, if applicable).
• Customizable benefits package (3 medical plans with Health Saving Account company match).
• Generous paid time off for non‑exempt team members: 3 weeks + 13 paid holidays, including 2 personal floating holidays; flexible time off for exempt members + 13 paid holidays.
• Paid parental leave (including maternity and paternity leave).
• Education assistance opportunities and free Linked In Learning access.
• Free mental health and family planning programs, including adoption assistance and fertility support.
• 401(k) program with company match.
• Pet insurance.
• Employee resource groups.

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic and fun.