Sr. Specialist Application Engineer

ABOUT THIS POSITION

While our Sr. Specialist Application Engineers are involved in multiple things throughout the Technology organization, primarily they are responsible for working with the Technology and the Business teams to design, build, and implement amazing web and process applications. These Team Members are also charged with assisting the Client Success department in resolving issues relating to production processes. The Sr. Specialist Application Engineer is responsible for troubleshooting and resolving technical issues as well.

• Propose technical solutions to the Manager, Application Engineering.
• Design, develop, test, and implement improvements or new features into the Waystar website and core processing applications.
• Develop or augment applications based on the functional and technical specifications.
• Adhere to Waystar coding standards and approved technologies, and propose amendments when necessary.
• Unit test all changes on development and ensure the developed solution meets the business requirements.
• Communicate development progress daily to senior-level team members.
• Respond to work items assigned through the internal case system in a timely fashion.
• Take ownership of work items, communicate estimates and daily progress as part of the SDLC process, and actively resolve issues blocking progress.
• Assist in the QA process.
• Participate, as required, in Production Code Turn days, providing instructions for deploying the code changes successfully and performing Smoke Testing post‑release.
• Develop and maintain open and fluid communication with Management.
• Develop and maintain a positive relationship with other team members.
• Assist in the creation and/or approval of technical specifications.
• Identify areas in the application that need refactoring.
• Work with various departments and team members to design and implement new enhancements to the existing web application, including SQL table design, SQL stored procedure design, and process design in the designated programming language.
• Track changes required by such development using internal tools and communicate to the QA Team any abnormalities required to push changes from development through the various stages to production.
• Identify and inform the Manager, Application Engineering of areas that can be improved by refactoring, optimization, or other improved technology solutions.
• Notify the Manager, Application Engineering of any problems that negatively impact applications and work to implement a solution.
• Communicate and work with the Manager, Application Engineering to reassign any items that cannot be addressed in a timely fashion.
• Provide estimates for project tasks using an internal project tool, and update the estimates if they increase or decrease.
• Solve complex technical problems with little oversight.
• Mentor fellow team members in their development as Application Engineers, helping them to build correct technical solutions.
• Additional duties as assigned.

• 6+ years of .NET and SQL Server experience.
• Unit Testing experience.
• Excellent written and verbal communication skills.
• Ability to work in a very fast‑paced environment & welcome change.
• Highly self‑motivated.
• Ability to work both in a team and solo environments.
• Experience building highly scalable software solutions.
• Subject Matter Expertise in at least one technical track.
• Bachelor’s degree in a related field or equivalent work experience.
• Preferred: N‑Tier and SaaS development experience.

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar’s healthcare payments platform combines innovative, cloud‑based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.

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