PRN Customer Service Representative - Lehigh - LPG Pediatrics

If you are seeking full-time or part-time hours, this role may not be the right fit.

Location: Lehigh - LPG Pediatrics - 260 Beth Stacey Blvd, Lehigh Acres FL 33936

Department: HOD HB Peds Primary - Lehigh

Work Type: PRN

Shift: Shift 1 (7:00:00 AM to 8:00:00 AM)

Minimum to Midpoint Pay Rate: $20.75 - $20.75 / hour

Heres a polished, attention-grabbing posting with PRN clearly emphasized at the top to help attract the right candidates:

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PRN Customer Service Representative Pediatrics 🌟

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Lehigh Acres | LPG Pediatrics

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IMPORTANT: THIS IS A PRN (AS-NEEDED) POSITION 🚨

PRN means you will work on an as-needed basis, with no guaranteed or set schedule. You must be available to be called in on weekdays, weekends, and during peak times.

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If you are seeking full-time or part-time hours, this role may not be the right fit.

LPG Pediatrics is seeking a flexible, dependable, and compassionate Customer Service Representative to support our busy Lehigh office. This is an ideal opportunity for someone who enjoys working with children and families and thrives in a fast-paced healthcare environment.

• $20.75 per hour

• Broad hours to meet pediatric patient needs
• 7:00 AM – 8:00 PM
• Must be available for:
• Weekdays
• Weekends
• Short-notice coverage

• Greet and assist patients and families with warmth and professionalism
• Manage check‑in/check‑out and appointment scheduling
• Handle high-volume phone calls and patient inquiries
• Verify patient information and maintain accurate records
• Support providers and clinical staff as needed
• Deliver exceptional customer service in a pediatric setting

The Customer Service Representative position is responsible for providing excellent customer service in a team‑based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check‑in, insurance verification, authorization, pre‑certifications, referrals, and posting charges, initial collections, preparing well‑coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may also manage the business services for workers compensation, commercial carriers, employee health and corporate accounts.

Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

• Passion for working in pediatrics
• Strong customer service and communication skills
• Ability to remain calm in a busy environment
• High reliability and flexibility
• Comfort working variable schedules
• Previous medical office or healthcare experience preferred

• Make a meaningful impact on children and families
• Work with a supportive healthcare team
• Gain valuable pediatric healthcare experience
• Competitive PRN pay rate

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Ready to make a difference on a flexible, as-needed basis? Apply today and become part of our dedicated pediatric care team!

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficiency, basic math, knowledge of insurance verification and medical billing helpful.