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Crew Performance Coach – Rail Hospitality Leader

Job in 2300, Leiden, South Holland, Netherlands
Listing for: Wagon Plastron
Full Time position
Listed on 2026-08-30
Job specializations:
  • Management
    Hotel Management
Salary/Wage Range or Industry Benchmark: 70000 - 100000 EUR Yearly EUR 70000.00 100000.00 YEAR
Job Description & How to Apply Below

Wagon Plastron, a dynamic company delivering onboard crew and passenger services on international night trains across Europe, is seeking a Crew Performance Manager. In this coaching People Manager role you will oversee Train Managers and crews, ensure consistency with hospitality standards, and bridge day-to-day operations with management.

You will lead on-the-job coaching, monitor service quality and SLA adherence, implement onboard processes, and drive performance improvements.

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