HVAC Service Manager

Benefits

• Dental insurance
• Paid time off
• Vision insurance

Join Dixon's Service Company as an HVAC Service Manager, where you will lead a team dedicated to delivering top-notch heating, ventilation, and air conditioning solutions. We pride ourselves on providing exceptional service to our community in Leland, NC, and are looking for a dynamic leader to help us achieve our goals.

• Oversee daily operations of the HVAC service department to ensure efficiency and quality.
• Manage a team of HVAC technicians, fostering a culture of excellence.
• Develop and implement service strategies to enhance customer satisfaction and retention.
• Conduct regular performance reviews and provide constructive feedback to team members.
• Ensure compliance with safety regulations and industry standards in all service operations.
• Monitor inventory levels and manage procurement of necessary HVAC parts and tools.
• Handle customer inquiries and resolve service-related issues promptly and professionally.

• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and customer service skills.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Strong problem-solving skills and attention to detail.
• Familiarity with industry software and tools for service management.

Dixon's Service Company has been serving the Leland, NC community for over 20 years, building a reputation for reliability and excellence. Our customers love our commitment to quality service, while our employees enjoy a supportive work environment that encourages growth and development.