Territory Field Manager - Plumbing

GENERAL STATEMENT OF JOB

At Stancil Services, we take pride in delivering quality craftsmanship and operational excellence across every project. The Territory Field Manager – Plumbing plays a key leadership role in managing day‑to‑day field operations across multiple plumbing phases – slab, rough, trim, and warranty.

• Lead, coach, and supervise foremen and field labor.
• Support hiring, onboarding, and training of team members.
• Promote a culture of safety, accountability, and teamwork.
• Conduct performance feedback and corrective coaching as needed.
• Oversees assistant territory field manager.

• Manage daily field operations
• All plumbing phases including slab, rough, trim, and warranty.
• Communicate relevant field information to labor teams, leadership, and internal departments.
• Coordinate daily labor assignments, ensuring adherence to project timelines and efficiency standards.
• Effectively manage labor and materials at the job level to minimize waste and maximize productivity.
• Build and maintain strong relationships with customers, builders, and Stancil team members.
• Work collaboratively with the Area Manager to oversee crew activities and ensure alignment with company objectives.
• Communicate directly with customers regarding field progress, scheduling, and service needs.
• Meet customer demands and production goals while upholding Stancil’s quality standards.
• Lead crews toward achieving company-defined production rates and operational efficiency targets.
• Manage crew schedules and assignments, including maintaining the crew board, rotating team members, and managing overtime as needed.
• Partner with the Scheduling Department to allocate work efficiently based on skill sets and project requirements.
• Train, mentor, and support field personnel to promote a culture of learning and professional growth.
• Own inspection performance, implement quality control measures, and use data to drive field efficiency.
• Monitor materials usage, drive cost efficiency, and reduce waste across assigned projects.
• Collaborate with the Operational Support Specialist (OSS) to manage costs, leverage EPO opportunities, and improve profitability.
• Support the implementation of new technologies, processes, and systems that enhance field operations.
• Participate in fleet management and ensure driver eligibility compliance.
• Other related duties as assigned.

• High school diploma or equivalent (GED, college, technical or trade school transcript, or foreign equivalent).
• Strong computer skills, including proficiency in Microsoft Office Suite and Bolt.
• Fluent in Spanish preferred but not required.
• Valid driver’s license for 3+ years and insurable under company insurance policy.
• Minimum of 3 years of new residential plumbing experience. North Carolina Plumbing License preferred but not required.

• Provide informative and professional assistance when working with customers, vendors, and team members.
• Demonstrate independence, problem‑solving ability, and a proactive approach to field challenges.
• Maintain focus and initiative to sustain workflow and meet deadlines under pressure.
• Foster open, transparent communication with internal teams and external partners.
• Complete assigned tasks accurately, efficiently, and with strong attention to detail.
• Handle company and customer information with confidentiality and integrity.
• Maintain punctuality, consistent attendance, and adherence to company policies and scheduling procedures.
• Embrace and adapt to change in a growing company and evolving industry.
• Manage multiple priorities effectively while maintaining accuracy and follow‑through.
• Exhibit professionalism, leadership, and clear communication in all interactions.
• Learn and adopt new technologies, systems, and methods to enhance performance.
• Communicate frequently with customers, managers, and field employees regarding project status and updates.

• Work performed primarily outdoors on active construction sites.
• Regularly required to sit, stand, talk, hear, and use hands to handle tools and materials.
• Must be able to climb, reach above…