Emergency Dispatcher

LOCATION
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Lemont, IL- US
Full-time, part-time, Flex- 12hr shifts ,

We are seeking highly motivated and qualified candidates withbackgroundin emergency dispatching-whether from traditional public agencies (Law Enforcement, Fire, EMS) or from private-sector roles supporting public safety and critical operations.

Ideal candidates may have experience in areas such as:

• Security command posts or control centers
• Private weather monitoring centers
• Hospital-to-ambulance radio coordination
• Public works operations centers
• Armored car/logistics dispatch
• Special event command and radio coordination
• Public assembly facilities (stadiums, arenas) with PA and radio comms
• Community Emergency Response Teams (CERT)

As aDispatcher in our Security Operations Center, you will be responsible for:

• Coordinating and deploying security personnel
• Receiving and triaging calls
• Monitoring alarms, surveillance systems,and other detection technologies
• Ensuring timely, accurate responses to incidents

• Maintain continuous communication with field personnel and partner agencies
• Document all incidents and dispatch activity with accuracy
• Collaborate with internal security teams and external response entities
• Support emergency and non-emergency operations with professionalism and urgency

• Communication:Clear, calm, and effective verbal and written skills for relaying instructions and documenting events.
• Problem-solving:Ability to assess evolving situations and dispatch appropriate resources efficiently.
• Attention to Detail:Accurate log keeping and procedural adherence are essential.
• Time Management:Stay organized and prioritize under pressure, especially during peak activity.
• Technical Skills:Comfortable with dispatch software, alarm monitoring systems, radios, and CCTV platforms.

• 2027 Valid Perc Card
• 20hr Unarmed training record
• Minimum education requirement;
  High School Diploma/GED
• Minimum (2) years of professional security experience or (2) years of military experience or (2) years post high school academic training in related field
• Transportation Worker Identification Credential (TWIC)- assistance provided through employer

This position is ideal for individuals who thrive in a fast-paced environment and bring real-world dispatch or coordination experience from either public or private sector emergency operations.