Family Life Coordinator

Overview

This position is assigned to Commander Navy Installation Command (CNIC), Fleet and Family Readiness Department (N9), Family Readiness Division (N91), Work and Family Life Branch (N911). Incumbent serves as the Work and Family Life Coordinator. The position plans, manages, coordinates, implements, and evaluates training, education, and outreach for Work & Family Life (WFL) Programs for Naval Air Station Lemoore.

• As a coordinator and facilitator of various military QOL programs and services, provide individual and group WFL education, training, information, and referrals to commands, military leadership, service members, military families, Ombudsmen, and Family Readiness Groups. Work independently or with FFSC staff and stakeholders to provide services. Employ the no-wrong-door approach to interview and assess the customer s needs and concerns, such as relocation, mobilization and deployment readiness, career and employment readiness, financial readiness, personal and family life readiness, etc.
• Regularly review all new and existing WFL programs, in accordance with Region and CNIC policies, and recommend changes to supervisor. Conduct personal and family life readiness education and training to address the wide range of challenges identified in the community. Assist leaders at all levels with developing individualized training plans for specific commands/units based upon community needs assessments. Collaborate with Military Family Readiness Coordinating Committee stakeholders and FFSC colleagues, to include IPCs, DRCs, and command leadership, on training needs and to plan, schedule, and execute training/educational services to ensure the effective and efficient delivery of various educational programs and services to service members.
• Maximize service delivery forms, including virtual services via webinar, video, email, phone, R&R support to deployed service members; and group classes, one-on-one consultations, and I&R services in-person, via online webinar or video, telephone, and email to service members ashore and afloat.
• Collaborate with military and community-based QOL strategic partners on executing multi-departmental installation QOL primary prevention events and activities. As a command representative, coordinate with FFSC staff and leadership to have FFSC staff brief at scheduled workshops, programs, command briefs and GMTs presented at commands and at other locations, as needed.
• Plan, manage, and evaluate WFL programs in accordance with CNIC FFSP certification standards. Maintain and timely update program and administrative reference materials, project files, policies, procedures, records, and written instructions from the supervisor using the CNIC database repository and applicable databases.
• Advise and work closely with command leadership, installation stakeholders, and FFSC personnel to leverage resources and coordinate QOL programs and services that meet community needs. Analyze new legislation to determine impact on program operations and management, making program adjustments and/or providing recommendations to the Director, as appropriate. Evaluate impact of changes to laws, regulations, policies, standards, or procedures, such as costs or benefits to WFL programs, and adjust and/or provide recommendations to the Director, as appropriate.
• Comply with DoD, DON, Federal policies, CNIC and local directives. Compile and evaluate program data and develop reports of findings on program effectiveness. Collect and consolidate data from diverse sources to write reports, to include correspondence, briefs, and other presentation media. Monitor various databases and respond to reports regarding program planning and strategies.
• Develop and thoroughly review SOPs and service delivery processes to ensure adherence to laws, policies, certification standards, confidentiality standards, and quality assurance. Participate in strategic planning and identify resources required to respond to DON and DOD trends. Use Navy survey processes to identify trends, organizational needs and necessary program and process improvements to meet the needs of the Navy community.
• Research, write…