Marketplace Sales Manager
Listed on 2026-05-31
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Business
Ecommerce
Gaming? Check. Esports? Check. Hardware? Check. Software? Check. We could go on and on. The point is we've been helping gamers get better since 2001. In fact, Esports pros have won more money using Steel Series products than any other brand and we're just getting started. Esports and Gaming are multi-billion-dollar industries, and we're going to continue supporting them through innovative gear and software gamers need and love.
We believe in being true to the gaming community, which means being true to ourselves. We create products that help the best of the best be better, and products that help the not-so-good feel not-so-bad. Most of us are gamers, but you don't have to be, we promise! Just don't be surprised if you become one within a few weeks of starting!
Want to see what we're up to? Find us on social media, where we're highlighting our community, amazing partners, and products!
ROLE OVERVIEW:Marketplaces Sales Manager
The Marketplaces Sales Manager is responsible for managing and optimizing our presence on Walmart, Amazon, and Tik Tok’s online marketplaces, ensuring product accuracy, availability, and profitability. This role will own day‑to‑day operations on all three accounts (e.g., item setup, catalog hygiene, promotions, reporting) and will also handle listing maintenance, inventory coordination, and performance monitoring. Additionally, the role will develop and maintain sales and inventory forecasts by sku, based on historical sales trends, promotional activity and growth targets.
You will work closely with Sales, Marketing, Supply Chain, and Finance to drive revenue, deliver an excellent end‑customer experience, and maintain strong marketplace compliance.
Key Responsibilities Walmart Marketplace Management- Work with Director of Sales on management of Walmart Marketplace including item setup, catalog maintenance, listing optimization (content, images, attributes), and compliance with Walmart policies and brand standards
- Analyze weekly business performance, tracking WoW trends, SKU-level drivers, and key KPIs (traffic, conversion, sales, margin, returns, OOS, chargebacks) to identify risks and growth opportunities
- Create purchase orders, manage inventory and fulfillment operations, including in-stock rates, WFS (Walmart Fulfillment Services) performance, replenishment planning, and issue resolution
- Oversee pricing strategy and Buy Box ownership, ensuring competitiveness, monitoring incentives, and identifying assortment gaps in partnership with Sales and Marketing
- Plan, execute, and optimize promotions and Walmart‑specific campaigns, including performance tracking, promo setup accuracy, and identification of new opportunities
- Maintain catalog and listing health by resolving suppressed/unpublished SKUs, improving content quality, monitoring Pro Seller status, and ensuring operational accuracy across orders, payments, and reporting
- Generate actionable insights from analytics (Search Insights, growth reports, ratings & reviews) and collaborate cross‑functionally with Marketing, Sales, and external programs (e.g., creators) to drive continuous improvement
- End to end ownership of setup, optimization, forecasting and maintenance of Amazon FBA listings, ensuring alignment with Walmart assortment where appropriate.
- Assist with FBA inventory planning and replenishment, working with Supply Chain to avoid stock‑outs and overstock.
- Monitor Amazon performance dashboards (e.g., account health, listing status, suppress ions, policy violations) and help resolve issues promptly.
- Track and provide monthly data and present on Monthly Business Review call including but not limited to sales performance, traffic, margin impacts etc
- Coordinate changes to content, pricing, and promotions across Amazon and Walmart to ensure consistency while honoring channel strategies.
- Support setup and optimization of gaming accessory listings on Tik Tok Shop, including product content, pricing, and basic promotional activities.
- Collaborate with Marketing on creator/influencer‑driven and short‑form video commerce opportunities within Tik Tok Shop.
- Assist with operational workflows…
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