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AI Strategy & Customer Success Architect
Job in
Lenexa, Johnson County, Kansas, 66215, USA
Listed on 2026-07-19
Listing for:
Zendesk
Full Time
position Listed on 2026-07-19
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
Zendesk is seeking an AI Success Strategist to own end-to-end delivery of customers’ AI roadmaps, translating product capabilities into strategic business value and aligning executive stakeholders. This role emphasizes creating measurable business impact and strong partnerships from day one.
You will lead cross‑functional delivery with Product, Services, Sales, and Partners to scale safe, sustainable AI programs, driving adoption, retention, and expansion while advocating responsible AI
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