Business System Analyst

Posted Wednesday, July 22, 2026 at 5:00 AM

Company Overview
Performance Contracting Group is a national employee-owned specialty contractor that offers quality services and products to the commercial, industrial, and non-residential construction markets. We are committed to recruiting, developing, and advancing employees from a diversity of backgrounds and experiences, as well as supporting a culture of safety and inclusiveness that allows you to contribute to your fullest potential. We place high value on training and professional development, encouraging you to broaden and strengthen your unique skill sets so you can fully realize your potential.

PCG is seeking a Business Systems Analyst to support the Headquarters in Lenexa, KS. The Business Systems Analyst serves as a bridge between business partners, product ownership, development teams, enterprise applications, architecture, project management, and emerging technology teams. This role translates business needs into clear requirements, practical solution options, intake-ready business cases, measurable outcomes, and delivery-ready work items. In addition to traditional BSA responsibilities, this position supports PCG’s growing AI portfolio and helps own and mature the project intake process by guiding requests from early idea through canvas, charter, discovery readiness, prioritization inputs, and handoff to planning or execution.

Business Partnership and Requirements

• Serve as a liaison between business users, product owners, developers, architects, vendors, project management, and support teams.
• Lead discovery conversations to understand the business problem, current process, desired outcomes, stakeholders, risks, dependencies, and measures of success.
• Translate conceptual customer requirements, including the what and why, into functional requirements, user stories, acceptance criteria, use cases, process flows, and supporting documentation.
• Document existing and future-state processes using the appropriate artifact, such as process maps, activity diagrams, data flow diagrams, use cases, decision logs, and functional specifications.
• Use knowledge of ERP, enterprise applications, integrations, reporting, and business operations to evaluate process improvements, system improvements, and technology-enabled efficiencies.

Project Intake Ownership and Discovery Readiness

• Serve as an owner and facilitator of the front-end project intake process, ensuring technology requests are captured, clarified, documented, and routed through the appropriate funnel.
• Create and maintain project intake records in the approved PPM/intake tool using information provided by requestors, business partners, product owners, and IT stakeholders.
• Set up and maintain intake documentation structure, including project folders, canvas documentation, supporting artifacts, stakeholder notes, and links needed for downstream visibility.
• Lead or co-lead canvas sessions with requestors, architects, product owners, SMEs, and other stakeholders to clarify current state, desired future state, business outcomes, scope, assumptions, constraints, dependencies, risks, and expected value.
• Partner with Architecture, Project Management, Product Ownership, and business stakeholders to determine whether requests should proceed through canvas, charter, discovery, low-code/no-code review, AI evaluation, backlog intake, or another appropriate path.
• Prepare and maintain charter and discovery inputs, including stakeholder identification, product owner identification, current/future state documentation, problem statements, value framing, MVP boundaries, priority inputs, effort/t-shirt sizing support, and cost/benefit considerations.
• Help mature the intake-to-discovery process by improving templates, documentation standards, status definitions, criteria for trackable work, handoff expectations, and visibility into request status.
• Ensure intake artifacts provide enough information for leadership review, prioritization, discovery resourcing, backlog creation, and planning without requiring teams to reinterpret the original business ask.

AI Initiatives and Innovation…