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Client Relationship Manager Customer Success Mgr./ CSM

Branch Team Lead: Customer Service & Operations

Job in Lenexa, Johnson County, Kansas, 66215, USA
Listing for: W. W. Grainger
Full Time position
Listed on 2026-05-16
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
  • Management
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
W. W. Grainger is looking for a Branch Team Lead in Lenexa, Kansas. The candidate will oversee daily operations, ensuring customer service excellence and team engagement, while managing schedules and assessing processes for improvement. Responsibilities include customer service direction, team training, and operational metrics enhancement. This role requires 3+ years of customer service experience and 2+ years in management. Benefits include medical insurance, paid time off, and a 401(k) plan with company contribution.
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