Inventory Control Coordinator

Location Address: 11725 W 85th Street, Lenexa, Kansas 66214

Work Shift: 8hr-1st Shift (United States of America)

• Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution.
• Resolve routine and basic problems and communicate solutions or requested information to the customer.
• Analyze a customer's service needs and refer to other service or technical departments for follow up as necessary.
• May utilize a customer‑relationship application or database to record activities and research product information.
• Monitor the blow‑mold machines to ensure product quality and proper processing.
• Order entry and maintenance.
• Shipping verification.
• Pricing verification.
• Input customer feedback into the Quality Database and Customer Feedback Database.
• Assist with customer inventory management.
• Manage customer‑owned inventory (labels, corrugate, etc.).
• Manage customer‑specific finished goods.
• Assist with the management of obsolete inventory.
• Assist with accounts receivable.
• Maintain manual BOL.
• Invoicing verification.
• Sample shipments.
• Mail marketing information (brochures).
• Generate and distribute customer‑required reports (inventory, volume, etc.).
• Assist with credit memos when needed.
• Maintain customer files.
• Reasonable mandatory overtime may be required due to business needs.

• Prior manufacturing experience is desired.
• Two years of prior customer service experience is required.
• An AS degree is preferred.
• Knowledge of MS Office is required.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, or basis of disability or any other federal, state or local protected class.