Emergency Response Center Lead - Call Center Ops
Job in
Lenexa, Johnson County, Kansas, 66215, USA
Listed on 2026-06-03
Listing for:
HighGround
Full Time
position Listed on 2026-06-03
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
High Ground is seeking a proactive Emergency Response Center Team Lead in Lenexa, Kansas. You'll support call center operations and be a key point of contact during shifts while ensuring quality and adherence to processes.
Your role involves taking inbound calls, guiding team members, documenting job information, and maintaining service standards. Preferred candidates will have call center experience and prior leadership exposure. Multiple medical plans and 401(k) with matching are offered.
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