Traffic Greeter - University of Kansas Hospital

At Towne Park, it’s more than a job – you can make an impact.

As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Every day is a new chance to brighten someone’s day and make an impact.

Traffic Coordinator / Greeter

The Traffic Coordinator is responsible for efficiently directing vehicular traffic in designated areas, issuing valet parking tickets, upholding parking policy procedures, and assisting guests with luggage and directions. The role also provides attentive, friendly service to all patients and guests, maintaining a professional demeanor at all times.

Compensation: $15 – $17 per hour, based on skills, experience, education, and location.

Monday through Friday: 6:45am – 3:00pm,
8:30am – 4:45pm, or
10:00am – 6:00pm.

Eligible employees may enroll in accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and the company’s 401(k) retirement plan. Eligibility depends on job classification, length of employment, and hours worked. Seasonal and temporary roles are not eligible for the above benefits.

• Direct vehicular traffic while providing friendly and attentive service to all guests.
• Use guest last names, proper salutations, and maintain phone etiquette.
• Assist guests with directions and inquiries, provide area information, protect confidentiality, and collect parking data when applicable.
• Maintain claim checks, guest folio archives, and retrieve vehicles efficiently. Perform additional duties as assigned.

• High school diploma or GED.
• Must be at least 18 years of age.
• One to three months of related experience or training; or equivalent education and experience.
• Knowledge of traffic and valet procedures.
• Strong written and verbal communication skills in standard English.
• Basic math skills (addition, subtraction, multiplication, division with units of money, weight, volume, distance).
• Understanding of 24‑hour/military time, applicable rates, and time passing.
• Customer service experience preferred.
• Computer and register experience preferred.
• Ability to drive a manual transmission and perform parallel parking.

Authority to Act: The job is routine; duties are performed under established practices and instructions with frequent verification.

Budget Responsibility: The employee has control only over available resources.

Work is largely outdoors in all weather conditions. Employees may sit or stand for extended periods, run, walk, lift up to 50lbs occasionally, and may be required to climb stairs, balance, stoop or crawl. Travel up to 5% may be required.

I understand that this job description is not exhaustive and may be modified at any time. I accept that additional duties may be performed as needed.

Towne Park provides equal employment opportunities to all employees and applicants, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all employment terms and conditions.