Customer Representative

We’re seeking a Customer Growth Representative to connect with small and mid-sized businesses and guide them through onboarding for POS systems and payment solutions. This role centers on outreach, relationship-building, and helping business owners adopt tools that support their daily operations.

If you enjoy conversations, learning how different businesses run, and helping people take the next step with confidence, this role offers variety, growth, and consistent interaction.

• Connect with business owners to learn about their current setup and needs
• Introduce POS systems and payment tools that simplify daily operations
• Attend scheduled meetings and follow up with interested businesses
• Guide new clients through the onboarding process from first conversation through setup
• Build trust through clear, friendly, and consistent communication
• Track conversations, notes, and progress in the CRM system
• Collaborate with your team to meet new business engagement goals

• Experience in customer-facing, outreach, or relationship-based roles is helpful but not required
• Strong communication and listening skills
• A positive, professional approach and willingness to learn
• Comfort working independently in a remote environment
• Basic computer skills and familiarity with virtual meetings

• Pre-qualified leads and scheduled conversations provided
• Training, mentorship, and ongoing support
• Performance-based compensation with growth potential
• Full-time, flexible role with a supportive team culture
• Opportunities for long-term advancement