Desk Attendant

The City of Lenexa is seeking a friendly and customer focused Welcome Desk Attendant to join our Recreation Center team.

This role is responsible for registering individuals for memberships programs activities and classes while providing excellent customer service to visitors and members. If you thrive in a fast paced environment enjoy engaging with the community and have strong attention to detail we encourage you to apply.

This position will primarily work evening shifts with weekend availability also required. Employees in this position typically work 1220 hours per week. Weekday shifts are typically 26 pm 48 pm or 59 pm. Weekend shifts are scheduled between 7 am and 6 pm.

• Serve as the first point of contact for Recreation Center visitors
• Provide information about memberships programs and facility amenities
• Process memberships and program registrations using registration software
• Enforce Recreation Center policies and procedures
• Assist with special projects including marketing materials facility notices and outbound calls
• Maintain a clean and organized front desk and lobby area
• Assist customers in person and over the phone with registration and inquiries
• Process payments and maintain accurate financial records
• Conduct facility tours and verify member check ins
• Ensure outstanding customer service by greeting guests with a smile and direct eye contact
• Follow cash handling procedures and perform daily close out processes
• Support staffing and setup for events

• Must be at least 16 years old
• One year of customer service experience
• Satisfactory credit history
• Must obtain First AidCPRAED certification within six months of hire

Starting rate of pay is 1550 per hour.

The role requires the ability to stand continuously for up to four hours per shift in addition to walking reaching and occasional lifting of up to 50 lbs ie tables chairs gym equipment. Candidates should be comfortable with physical activity and working in conditions typical of a recreation center.

Offers of employment are contingent upon successfully passing a drug screen. A background check is required for applicants aged 18 and older.