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Client Service Representative - Bilingual; English, Spanish
Job in
Lenexa, Johnson County, Kansas, 66219, USA
Listed on 2026-07-26
Listing for:
Quest Diagnostics
Full Time
position Listed on 2026-07-26
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Quest Diagnostics - 9601 Renner Boulevard - Responsibilities:
Answer bilingual customer inquiries and resolve issues promptly and courteously.;
Perform research and troubleshoot inquiries and follow up with customers on issues that cannot be resolved immediately.;
Complete all required documentation associated with the handling of received requests while maintaining complete and accurate records.;
Escalate issues as appropriate to keep immediate supervisor informed of client concerns, problems or deviations from established procedures.;
Provide education and guidance to clients about business processes.
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