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Optical Customer Care Specialist — Escalations & Lab Support
Job in
Lenexa, Johnson County, Kansas, 66215, USA
Listed on 2026-08-03
Listing for:
Luxottica
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Essilor Luxottica is seeking a Customer Care Specialist based in our Kansas laboratory to deliver advanced customer service and coordinate with Lab Operations. You’ll investigate order issues, support delayed orders, and help ensure an accurate and efficient production flow.
This role requires optical product knowledge, attention to detail, and strong problem-solving abilities, with close collaboration across Pricing, Finance, Sales, and other teams to resolve issues and improve the customer
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