Multi-Channel Customer Advocate — Payments & Support
Job in
Lenexa, Johnson County, Kansas, 66215, USA
Listed on 2026-08-23
Listing for:
Upper Lake Processing Services Llc
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Upper Lake Processing Services is seeking a Customer Service Representative to handle high-volume inbound and outbound interactions across phone and chat. You will resolve inquiries, de-escalate issues, and guide customers through troubleshooting while ensuring accurate record-keeping and adherence to policy.
The role includes processing loan applications and meeting performance targets. Ideal candidates have strong communication, attention to detail, and the ability to learn new software
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