Records Clerk​/Imaging Technical Specialist II

Records Clerk/Imaging Technical Specialist II

Mainstreet Credit Union has consistently provided stability for employees and members over the span of more than 70 years. Not to mention, Mainstreet Credit Union aims to be the financial home to every member. We continue to strive for a welcoming culture, where our employees are knowledgeable, helpful, and accountable for their position within the team. To achieve this vision, we provide continued training and development opportunities, as well as a friendly environment where members and employees can feel ng a not-for-profit organization, we keep business simple and real.

We enjoy sharing in our community, and we always find the most effective way to serve our members and provide full pay and benefits for our employees, even through uncertain times.

In addition to our friendly and welcoming environment, we offer our employees:

• Day-time hours that provide for a healthy work-life balance
• Three weeks of PTO in the first year with a generous annual PTO carryover plan
• A wide variety of insurance options for health, dental, and vision
• 401k with company match
• Company provided life insurance and long-term disability
• Special product perks for employee

• Predictable and reliable attendance as required to successfully perform the duties of the position.
• Interact professionally with all employees, members, and general public.
• Ability to perform job expectations in an accurate and efficient manner.
• Complete required new hire, on-the-job and additional training as indicated by management and company policy.
• Comply with all Mainstreet Credit Union policies and procedures as communicated in the Employee Handbook or elsewhere.

• The Imaging Production Specialist II position is responsible for sorting, filing, and imaging of all member related documents.
• Demonstrates knowledge of credit union operating systems and displays familiarity with credit union forms.
• Processes incoming requests from other departments and branch offices.
• Supports workflow, productivity, and quality control standards.
• Complies with company policies and procedures.
• Sorting and preparing of hard copy documents for scanning while maintaining the security and confidentiality of all documents.
• Monitors documents from branch offices and other departments for paper record and quality assurance including documentation errors and auto-image accuracy and shares feedback and concerns with immediate supervisor, noting member accounts as needed.
• Scans all prepared documents and is responsible for maintaining a consistent workflow of productivity and quality in imaging. Imports, indexes, and electronically files incoming images from other departments and outside sources.
• Performs follow up quality control functions to assure quality images and accurate filing.
• Assists lending with management of paid loans and collateral protection insurance, provides files and member record information to staff as requested.
• Participates in maintenance, retention, and destruction of all member related documents, as well as ongoing record organizing and imaging projects in compliance with CU and department procedures.
• Communicate with internal team members regarding images, documents, or records requests.
• Completes other duties as assigned.

• High school diploma or general education degree (GED).
• 1 to 3 years similar or related experience required.
• Minimum of 1 year Financial Institution experience preferred.
• Strong attention to detail and accuracy skills.

• Self-motivated/self-starter
• Detail oriented
• Analytical skills
• Interpersonal skills
• Knowledge of credit union documents
• Excellent overall organizational skills
• Computer terminal/PC skills (basic) to include spreadsheet and word processing.
• Scanners, imaging software
• Ability to meet deadlines

• Regularly required to talk and hear. Frequently required to stand, sit, walk, use hands to finger, handle or feel; and reach with hands and arms.
• Ability to lift as much as 40 lbs. is preferred.