Laboratory Support Specialist

Laboratory Support Specialist

at Mosaic Diagnostics

Department:
Specimen Receiving

Levels: I, II, III

Status:
Non-Exempt, Full-Time, Part-Time, PRN

Location:

On-site, Overland Park, KS

Manages Others:
No

Basic Function and Scope of Responsibility:

Receive and open specimen lab packs. Accession/Process and label aliquots specimens(s) (blood, hair, stool, saliva, urine) for Laboratory analysis.

Essential Job Duties:

Level I - Minimum

• Accept/Receive/Log all incoming specimens in Clinical Paks, bags and boxes from Couriers in Dock Area
• Assist with separating and sorting Domestic and International specimens
• Open individual Clinical Paks, boxes and specimen containers removing specimens
• Match identifications from TRF's and electronic orders to the labeling on the patient sample
• Aliquot specimens into appropriately labeled and identified containers, per SOP
• Accurate data entry of patient order information into Portal
• Inventory samples in LIMS
• Discard specimens in the processing refrigerator and freezer
• Attention to detail in all duties and activities.
• Troubleshoots potential problem specimens and notifies Lead or Manager
• Follow documentation procedures when a sample issue is identified
• Prepare and stabilize specimens In-House for shipment to reference laboratory
• Perform clerical and administrative tasks making copies of test request forms, filing, and scanning
• Manage time according to meeting Department Turnaround times
• Maintains patient confidentiality for all MDX facilities and Clients
• Able to comply with all applicable Health Regulations including Federal, State and Local Safety and HIPAA regulations
• Collaborate effectively with lab staff and contribute to an efficient and well-organized work environment
• Other duties as assigned by management

Level II – Fully meets the responsibilities of Level I plus the following:

• Assist with troubleshooting sample related issues and resolving potential issues
• Communicate with Client’s through email, fax or voice
• Ability to assist Manager in providing direction of workflow for the Department
• Interaction with other Departments as needed and build a relationship with other Leaders and Management
• Communication within the Department with Manager to focus on needs
• Conduct training as needed

Level III
- Fully meets the responsibilities of Level II plus the following:

• Communicate with Clients through email, fax or voice
• Able to demonstrate MDX Core values at all times
• Ensure all department staff follow policies and procedures
• Able to act in absence of department Lead, and shift staffing according to workflow

Essential Knowledge,

Skills and Abilities

:

Level I – Minimum

• High School Diploma and/or associate degree in biology or the equivalent combination of work experience.?
• Medical terminology is preferred, but not required
• Excellent Basic Communication Skill
• Professionalism?
• Ability to be at work on time and have flexibility?
• Computer data entry experience is highly recommended
• Team Oriented?
• Previous experience in phlebotomy, two years preferred, but not required
• Team oriented?

Level II – Fully meets the qualifications of Level I plus the following:

• Minimum of two years as a Laboratory Support Specialist I or equivalent experience
• Accelerated knowledge of data entry?
• Advanced knowledge of laboratory accessioning protocol?

Level III – Fully meets the qualifications of Level II plus the following:

• Minimum of 3 years as a Laboratory Support Specialist or equivalent experience
• Expanded knowledge of laboratory testing equipment
• Ability to read and analyze medical forms
• Working understanding of Medical Terminology

Physical Requirements:

• Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets…